Zimmer Spine Completion of Abbott Spine product distribution integration through Zimmer Spine

Letter to all customers

24th September 2009

Dear Sir / Madam

I would like to update you on the integration process of Abbott Spine products into Zimmer Spine.

Quadrant Medical are currently the sole distributor for Abbot Spine products within the UK market, however from 5th October 2009 Quadrant Medical will cease trading.  I would like to draw to your attention that as of the 5th October 2009 all orders for the products listed below will now go through Zimmer Spine. 

New Zimmer Spine Portfolio

Products –      Optima ZS, DTO, Dynesys, Dynesys Top Loading, TM100, TM300,TM400, TM 500, VBR, Trinica, Silhouette, Sequoia, Wallis, Universal Clamp, InCompass, Harmony, Fidji, Pathfinder, Accufix, Infix, Fortitude, Traxis

Abbott Spine products from the 5th October will be processed under Zimmer Ltd Terms and Conditions and charging structures.

Please find below cut-off times and availability information for the Customer Services and Jointline team at Zimmer.

  • Customer Services are available from 8am – 6pm Monday to Friday
  • All orders received before 4.30pm will be guaranteed for next working day delivery.
  • When a Jointline kit is required for next day delivery, the latest we are able to take a booking is 3.30pm
    • Telephone number:                 01793 584500
    • Fax number:                            01793 584569
    • Email address for orders:       customerservices.uk@zimmer.co

I would like to take this opportunity to thank you for your continuing custom to Zimmer and if you require further details regarding our service levels, please contact a member of the Customer Services team or your local Sales Executive.

Diane Formoy, Customer Services Manager Yours faithfully

Diane Formoy

Customer Services Manager